FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping and Processing
How long does it take to process my order?
All orders are made to order. Processing typically takes 5-7 business days before shipping.
How long does shipping take?
Shipping times vary depending on your location, but most orders arrive within 2–4 business days after processing.
Do you offer expedited shipping?
Express shipping is available at checkout for $15. Once production is complete, express delivery typically takes 1–2 business days.
Please note that Express Shipping speeds up delivery after production and does not shorten the 5–7 business day production time.
Do you ship internationally?
We do not ship internationally at this time.
Products
How are your products made?
Every design begins with original artwork created by me, then carefully prepared for print. Our textile products are made to order by trusted production partners who print the fabric before each piece is cut, and sewn.
Will my item look exactly like the photos?
Colors or product appearance may vary from how they may appear on your screen but we do our best to ensure accurate representation.
Orders & Returns
Can I cancel or change my order?
Orders can only be changed or canceled within a short window after purchase. Cancellation or changes may not be possible if the order has already entered the production process.
Do you accept returns or exchanges?
Because items are made to order, we do not accept returns unless the item arrives defective. Please refer to our Refund Policy for more information.
What if my item arrives damaged?
Please contact us within 15 days with a photo and we’ll make it right. Please refer to our Refund Policy for more information.